Vaibhav Jewellers JPO - FAQ’s
Q: What minimum monthly payment is required for Jewellery Purchase on Order (JPO)?
Ans: You can begin your Jewellery Purchase on Order (JPO) with a monthly amount of ₹1,500 per month and above.
Q: Is there a maximum amount limit for Jewellery Purchase on Order?
Ans: No, there are no restrictions on the maximum amount.
Q: What is the benefit in Joining Jewellery Purchase on Order with Vaibhav Jewellers.
Ans: Apart from the Joining benefit, you can buy the Jewellery with of 0 % VA/Tarugu to the extent of amount paid towards further advances as per policy
Q: What types of jewellery can I buy via Jewellery Purchase on Order?
Ans: You can purchase Diamond Jewellery, Gemstone Jewellery, Plain Gold Jewellery and Gold Coins
Q: Can I combine multiple Jewellery Purchase on Order accounts with my existing account?
Ans: No, you cannot have more than one plan in effect at a time.
Q: When should I pay the JPO monthly further advances?
Ans: Customer need to pay monthly further advances before 15th of every month.
Q: What are the documents to submit while enrollment
Ans: Customer need to upload the Aadhar card / Pan Card / Driving Licence or any other government authorized ID at the time of enrolling new JPO .
Q: Is it possible to withdraw my paid instalment before machurity?
Ans: Yes, you are free to withdraw your instalment whenever you wish. However, if you choose to do so, you will only receive your principal amount without any gift and 0% VA benefits offered by Vaibhav Jewellers.
Q: Can the monthly amount be modified during the instalment period?
Ans: Unfortunately, modifying the monthly amount between instalments is not possible.
Q: Can I make monthly cash payments in-store?
Ans: We accept cash payments towards your plan amount, limited to max ₹15,000 per month.
Q: Where may I access information regarding my active Jewellery Purchase on Order plan?
Ans: You can view your Jewellery Purchase on Order value in the “My Account” under Manage –JPO section.
Q: Can I set up a JPO account for my daughter, who is a minor?
Ans: No. Enrollment is open to everyone who is at least 18 years old.
Q: Is it possible for non-resident Indians to participate in the Jewellery Purchase on Order (JPO) program?
Ans: No, Jewellery Purchase on Order enrollment is restricted to Indian citizens only.
Q: When does the redemption window open for my Jewellery Purchase on Order (JPO) Balance?
Ans: Your redemption period begins 30 days following your last instalment payment.
Q: Is early withdrawal possible (before the 10-month term)?
Ans: Yes, you can redeem the amount even before 10 instalments. However, in that case 0% VA benefit will not be eligible.
Q: What is the timeline for Jewellery Purchase on Order redemption?
Ans: After making the final instalment, there is a waiting period of 30 days before you can redeem your Jewellery Purchase on Order amount. You can redeem your balance within 345 days from the enrollment date.
Q: Am I allowed to purchase multiple products using my JPO balance?
Ans: Yes, based on your principal amount, you can use your JPO value to buy several Vaibhav Jewellers products.
Q: Can a nominee redeem on behalf of the person who enrolled?
Ans: The nominee will receive the corresponding amount if the enrolling person passes away. The nominee must provide the necessary documentation to transfer the JPO balance to their own account.
Q: Is it necessary for me to visit a physical store to utilise the JPO Value?
Ans: You can redeem your Jewellery Purchase on Order (JPO) balance only in-store.
Q: Can I order a customised design using my JPO account value?
Ans: Certainly, you can.
Q: How can I pay the remaining balance if my purchase exceeds my Jewellery Purchase on Order account balance?
Ans: You can pay the remaining balance through various online payment methods such as debit card, credit card, net banking, or UPI when redeeming at the store. Additionally, you can also settle the remaining balance in cash as per the policy.